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Janis Tonga-Climo's avatar

I could do with some of that coconut ice Nick. M mum was pretty good at the home made sweets, and my Russian fudge is legendary in my extended family. I am still "recuperating" in North Canterbury-n I hope to go home next week. I also am having dealings with an insurance company- in my case it is AA Insurance. A few weeks back we had terrible storms in Dunedin, and extreme winds. When the wind hit myhouse it banged loudly. My house is Cantilevered out from a cliff side-almost at the peak of the hill. I lost what looks like a lot of a Butinoyl roof which is/was just over five years old. It's spread all over the section, and I became aware of a leak in the lunge just as I was being trundled into an ambulance to go to hospital- not my iea- I needed to stay home. I did not contact the insurance company until last week. I did contact the roofing firm who had done the work and they said they couldn't look at it for three months- my first step should be to get the insurance company to do a "makesafe". That has turned out to be easier said than done. In sheer frustration when talking to the person I was talking to at AA Insurance I reverted to abuse- callled him a wanker from memory. Not my finest hour- in my defence my little dog who I had here with me had just keeled over and died- he was being treated for his heart -locally here as well as at home-by a lovely vet here- lots of medication-poor boy- it was too much for him. The insurance guy kept on going on about wear and tear, and if they decided it was wear and tear I would not be covered. I pointed out it was a relatvely new roof, and had cost me close to 24,000 dollars. In the end we agreed I needed to speak tosomeone else and after a delay that happened- nice young woman- she was able to tell me that a builder would come last Monday and assess the roof. The builder reported it was a hazardous job, and they needed to do other work to make it safe. Now there is a loss adjuster firm involved- they have just made contact with me. I need to go home -will do next week with my little dogs ashes. I have googled the Loss adjuster firm- they are multi National. I am thinking I might need to get a lawyer involved for support. it's a no brainer that most builders will not want to work on my roof. When I think back to my sons chasing each other over the roof !!! My son in Melbourne is a CEO. He has some of the speak but he does care about his staff. His firm have factories, and design teams in both Sydney and Melbourne- he does see himself as being responsible for the jobs of the people working there. I am pleased to hear you have ceilings now. I have ceilings still, albeit with holes in.

Peter Gow's avatar

a great piece

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